IMPORTANT: Updates for Campsite releases - July 1 and 2.

Use of virtual queue

Despite earlier correspondence, further technical investigation has determined that the use of a virtual queue will lead to the best and most fair user experience for the online releases for July 1 and 2.

  • The queue process will be identical to campsite releases in 2023 and 2022.

  • Guests can enter the 'waiting room' by clicking the "Book Now" button anytime between 6 PM and 7 PM. The time you enter the waiting room does not affect your place in the queue.’

  • We suggest you click the book now button at approximately 6:50 pm.

  • At 7 PM, guests in the waiting room will be randomly sorted into a queue and admitted to the website in order.

  • The use of a queue will not change the use of the booking portal once your turn in the queue arrives.

  • A 15-minute hold will still be in place for guests to complete a booking following site selection.

 

Updated Camping Terms and Conditions

 

  • The Camping Terms and Conditions have been updated – please head to our website, here, to read the terms and conditions before the release.

  • This has included significant changes to the alteration and cancellation policy – it is hoped these changes increase the flexibility of cancellations and alterations.

  • It is still recommended that guests purchase cancellation insurance to protect your booking.

 

Updated Campground maps

 

  • The campground maps have been updated to reflect the acknowledgment of some sites as ‘tent-only’ and changing availability of sites due to accommodation offerings.

  • Please view the updated maps on our websites here before the release – to ensure you are familiar with changes.

  • If you select a tent site and intend to use a caravan on that site – it is your responsibility to ensure you can setup and pack down without affecting other sites.

Camping, General UpdatesMAX PATTON